Call Kurtis: Yellowing Car

SACRAMENTO (CBS13) -- Sports car owner Jim Campbell has a paint problem.

To keep his 2009 white Corvette looking new, Jim spent $600 to have VentureShield's paint protectant film wrapped around portions of his car. "The film has been applied to the car pretty much in the exposed areas that would be more susceptible to damage," says Campbell.

Damage from rocks and acids from bugs, but not the test of time. "Unfortunately after approximately a year or so, the material had badly yellowed," Campbell says. "It almost looks like maybe a yellow tooth going down the road."

Jim's VentureShield Lifetime Warranty says it covers "replacement of products not conforming to the warranty" which includes the product turning yellow.

A local installer has replaced the yellowing film twice in two years. Now it's yellowing again, but this time Jim is being told he has to pay $900 to have the film removed and replaced.

"It appears this time they have no interest in honoring the warranty," says Campbell.

CBS13 contacted 3M, which bought VentureShield and continues to sell their car film product. They say they warranty the product, but won't pay for the labor.

Consumer attorney Bill Kershaw says, "It's not reasonable, it's not fair and fundamental fairness is what a court would consider."

Kershaw looked over the warranty and singled out one word. "It says replacement, period," Kershaw says. "And to get the film on the vehicle, that involves labor, and it's included in the warranty."

And what about Jim having the product replaced at no charge twice before? 3M says covering labor was never policy, even when VentureShield owned the company.

A spokesperson says, "While individual installers are free to offer additional warranties or limited remedies beyond materials replacement, this is the warranty communicated."

Jim Campbell isn't happy with 3M's explanation and is considering taking them to court so he can get his white car looking white again.

Campbell says, "I just want it to look good, run good and do what it was intended to do."