By Kurtis Ming

Wednesday is payday for Janell Schindler. That means another trip to the check cashing store.

“It’s ridiculous,” Janell said after exiting the store. “I’ll tell you this check that I just cashed cost me 40 bucks to cash.”
It also cost her 40 minutes — most of that time standing in line to cash a check she used to be able to cash for free.

It’s been this way for three years. The Sacramento mother of two said she can’t find a bank willing to let her open an account where she can cash checks, and she said she knows why.

“I honestly feel i was lied to, from the bank,” she said.
Janell said she thinks someone stole her ATM card and tried to withdraw money in 2008. She said her account balance was low, so no money was actually taken out, but that Bank of America told her not to worry about it.

She closed her account shortly after, but after she tried to open an account at Chase, she learned she was on a no-banking list.
“Bank of America is telling me there’s nothing that I can do whatsoever,” she said. ‘[They told me] it’s going to be on my account for 7 years.”

So what is this list? CBS Sacramento has learned that a company called Early Warning Services maintains it. The company is owned by several of the big banks, including Bank of America and Chase.

“It’s very important,” said Beth Mills of the California Bankers Association about these lists used by banks. “Most of the banks, at least a vast majority of them, subscribe to these systems.”

She said they’re a cost-effective way for banks to assess fraud risk.

CBS Sacramento asked Early Warning Services what puts you on the list and how to get off it. The company told us via email “our corporate policy is to decline media interviews and comments.”
After we got involved, Bank of America removed Janell from the Early Warning Services list, but saying it still won’t let her bank with them.
Janell insists she’s never done anything wrong and is looking forward to cashing a paycheck without giving a cut to the check cashing store.

“I’m very happy and thankful,” she said.

Comments (7)
  1. Hank A. says:

    I REALLY hope that there is a very special place in HELL for bank owners !!

    1. janell schindler says:

      lol Hank A. i know they made my life a living Hell

  2. Patti says:

    This happened to me 9 years ago. Perfectly innocent on my part. I closed an account at Bank of the West after I opened a credit union account, didn’t need two checking accounts. But this ended up affecting my credit score! Bank of the West stated I owed them nothing, but that legally they could place this hold on me for 5-7 years. They finally removed it after 4 years. Go to a credit union Janell!!!

    1. janell schindler says:

      i tried to go to credit unions infact i went to golden 1 and they denied me. thanks to cbs i now have my Chase bank acount back and im verry happy.
      thanks Janell Schindler

  3. Freedom of Choice says:

    It can happen to anyone, lucky you have a choice…Brokerage Accounts or Credit Unions….I would start with a credit Union they will open a savings account for you. Oh and its 5 years not 7 years…. Brokerage Accounts require $5K for an account…

    Tri Valley Credit Union
    Herritage Credit Union
    Fidelity Investments
    Charles Schwabb

    I never needed a bank account but for those that do ….you have a choice.

    1. janell schindler says:

      The risk department at BoF told me 7 years and yes it can happen to anyone. As for the list they put people on it far all kinds of things not only fraud and not everything ur on the list for affects u being able to get a bank acount. I was on the list from BOA and Chace the BoA was keeping me from getting bank acounts but the chase wasnt. Untell i got my full report from Early Warrnings i never new about The chase info on there too. Infact i had a chace account last year thet got closed due to the report from Boa. The chase thing has also been removed and Chase dosnt understand how it got on there listing and that they never sent it to them. so it was removed as false info. but it still affected my credit report and i can never get back the points i lost or jobs i was turned down by it.

  4. psychedelic mushrooms says:

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