Call Kurtis: $16,000 Mistake On My Credit Report

December 11, 2012 10:45 PM

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A Roseville mom found a $16,159 error on her credit report, and she called Kurtis when she couldn’t get it fixed.

We’ve been telling you for years how important it is to check your credit report for mistakes. If you find one, you can dispute it. But if the bureaus don’t fix it or blow you off, you have a new place to turn.

With her hands full with three daughters, Heather Rose says she’s also got her hands full with a financial mistake.

“I’ve actually been denied credit cards because of … what happened,” said Rose.

A $16,159 court judgment showed up on Rose’s credit report. The money was awarded to Chase Manhattan Bank in 2007.

“Wait a minute, I’ve never had this credit card. I think there’s some identity theft going on here,” said Rose.

So she filed a police report, but Roseville police concluded it wasn’t identity theft, but mistaken identity. So she contacted Chase.

“They wouldn’t even write a note that said, ‘This is not the person.’ They didn’t want to touch it. So you know, ‘We cannot answer your questions,’” said Rose.

She says she filed disputes with two of the three major credit bureaus, Equifax and TransUnion, but says she never heard back.

Those bureaus tell us they have no records of Rose filing disputes until after we got involved.

“The credit bureaus have never really been concerned about the accuracy in our credit reports,” said credit expert Al Bingham.

Bingham says if the credit bureaus don’t respond to your disputes, there’s now a place to complain, the FTC’s Consumer Financial Protection Bureau.

“The credit bureaus can be punished now, they can go in and fine them. And that’s why the CFPB is really coming in and encouraging people to file complaints on this because they are the regulator now,” said Bingham.

The complaint process is an easy online questionnaire. But Rose didn’t need to go that far.

After CBS13 got involved, Chase sent her a letter, saying it had no judgment against her. She sent the letter to all three bureaus, and each one has now told her the judgment is off her report.

“It will be a great relief and a little breathing room,” said Rose.

Call Kurtis: $16,000 Mistake On My Credit Report

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[...] Rose, a mother of three who lives in Roseville, Calif., found a $16,159 error on her credit report, CBS Sacramento reports. Unaware of the large error on her report, Rose claims that she has been [...]
http://creditranker.com/credit-score/heather-rose-california-mom-catches-16000-mistake-on-credit-report/ Heather Rose, California Mom, Catches $16000 Mistake On Credit Report | CreditRanker.com

[...] Rose, a mother of three who lives in Roseville, Calif., found a $16,159 error on her credit report, CBS Sacramento reports. Unaware of the large error on her report, Rose claims that she has been [...]
http://www.greatcreditcardtips.info/heather-rose-california-mom-catches-16000-mistake-on-credit-report/ Heather Rose, California Mom, Catches $16000 Mistake On Credit Report | Great Credit Card Tips – simple and easy credit card advice! | Credit cards | Credit Debt |

[...] Rose, a mother of three who lives in Roseville, Calif., found a $16,159 error on her credit report, CBS Sacramento reports. Unaware of the large error on her report, Rose claims that she has been [...]
http://www.finance-roundup.com/latest-credit-reports-online-news-12=2012.html Latest Credit Reports Online News – Finance-Roundup.com

[...] Call Kurtis: 000 Mistake On My Credit Report A Roseville mom found a $ 16,159 error on her credit report, and she called Kurtis when she couldn't get it fixed. We've been telling you for years how important it is … The complaint process is an easy online questionnaire. But Rose didn't need to go … Read more on CBS Local [...]
http://chadkaden.com/heather-rose-california-mom-catches-16000-mistake-on-credit-report/ Heather Rose, California Mom, Catches $16000 Mistake On Credit Report

[...] Rose, a mother of three who lives in Roseville, Calif., found a $16,159 error on her credit report, CBS Sacramento reports. Unaware of the large error on her report, Rose claims that she has been [...]
http://creditreports.financewise.net/chase-damages-womans-credit-report-with-16159-error-doesnt-really-care/ Chase Damages Woman’s Credit Report With $16159 Error, Doesn’t Really Care : Credit Report Tips & Latest News

[...] … Read the full article [...]
http://credit-report.newidesigns.com/latest-my-credit-report-news/ Latest My Credit Report News | Credit Report

[...] Call Kurtis: 000 Mistake On My Credit Report A Roseville mom found a $ 16,159 error on her credit report, and she called Kurtis when she couldn't get it fixed. We've been telling you for years how important it is to check your credit report for mistakes. If you find one, you can dispute it. But if … Read more on CBS Local [...]
http://creditkit.net/roadfish-com-debates-why-it-may-cost-more-not-to-check-ones-credit-score/ RoadFish.com Debates Why it May Cost More Not to Check One’s Credit Score |

[...] Ming of Sacramento’s CBS Local reported that Roseville mother, Heather Rose, found an erroneous $16,159 court judgment on her [...]
http://www.moneytalksnews.com/2012/12/24/a-16000-credit-report-error/ A $16,000 Credit Report Error | Money Talks News

[...] of credit report errors, A Sacramento CBS affiliate [...]
http://credittipstoday.com/?p=2506 A $16,000 Credit Report Error | Credit Tips Today

[...] of credit report errors, A Sacramento CBS affiliate [...]
http://onlinecreditreview.info/woman-fights-16k-credit-report-error/ Woman fights $16k credit report error | Online Credit Review

[...] a credit report and found it listed a 2007 court judgment for $16,159 owed on a Chase credit card, says a story on CBS Sacramento, although she did not possess a Chase card. She suspected identity theft was [...]
http://allmoneyinamerica.com/woman-fights-16k-credit-report-error/ Woman fights $16K credit report error | ALLMoneyinAmerica.com

[...] a credit report and found it listed a 2007 court judgment for $16,159 owed on a Chase credit card, according to a story on CBS Sacramento, although she did not possess a Chase card. She suspected identity theft was [...]
http://publikdemand.com/blog/2012/12/17/womans-credit-report-tarnished-by-chases-16159-mistake/ Woman's Credit Report Tarnished by Chase's $16,159 Mistake | PublikDemand

[...] Source: CBS13 [...]