SACRAMENTO (CBS13) – It’s going to get tougher to get someone on the phone to answer your unemployment and disability questions soon.

According to the Employment Development Department, a $158 million shortfall in federal funding means EDD staffers will only answer phones from 8 a.m. to noon, when demand is at its highest. Those staffers will handle other needs in the afternoon, like processing applications.

EDD says it’s doing the best it can with what it’s being given, and says if nothing changes, there could be more layoffs soon.

The changes begin Monday.


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