Reporting Kurtis Ming
SACRAMENTO (CBS13) — Jackie Jones’ first home was supposed to be connected to the sewer.
Just a matter of hours after closing on the home, she said she learned otherwise.
When her family also learned the system was failing, she called Kurtis.
They said the septic tank needs tens of thousands of dollars worth of work and they don’t think they should have to pay for it.
“We saved up for a very long time,” she said.
But her new home is not quite the house Jones thought she was buying, she said.
The listing claimed the foreclosed home was “in and connected” to a sewer, but when Jones called to set up service, she learned the house actually had a septic system.
“I don’t know if it was just an honest oversight or some sort of real estate trickery,” she said.
To make matters worse they had the septic system inspected, learning the “system is failing” and could back up, she said.
“I think, ‘disgusting,’” she said.
Jones has since found an old listing from 2006 properly showing it had a “septic system — so how did the Century 21 Landmark listing agent get it wrong? They aren’t saying.
“It doesn’t happen too terribly frequently,” said Russ Heimerich of the Bureau of Real Estate.
He said real estate agents can’t knowingly lie or make up facts, but sometimes agents don’t know everything about a foreclosed home.
“A real estate agent has a legal and ethical obligation to pass on in good faith the information that they’re given,” he said.
Jones thinks the listing agent should have known about the sewage system, and wants them to either replace her septic tank or connect her home to the sewer which she said could cost between $20,000 and $70,000.
Call Kurtis reached out to the Century 21 Landmark agent, whose attorney Ken Avelino would only say, “We do not have any liability here.” He also said, “We are working to settle this.”
Jones said so far they’ve only offered her $7,000.
Worried her plumbing may not work for much longer, Jones is warning other consumers not to trust everything on a real estate listing.
“Whether it was deliberate or it was just an accident, it still happened,” she said. “We did not get what we paid for.”
Jones said she’s prepared to sue if they can’t come to an agreement.