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Woman Upset Facebook Won't Act On Lewd Photo Stranger Sent Her

SACRAMENTO (CBS13) — A local woman is fuming over Facebook's response to her complaint over a stranger sending her a pornographic picture.

The photo appeared in Jessica's Facebook inbox from a man she's never known. The picture depicts the man standing naked in profile, exposing everything but his face.

"It's not a close call, it's harassment," she said. "I don't know him, I've never met him, I don't know where he lives, I don't even know if thats his real name or not."

Jessica did what most people would do in her situation—she reported the lewd photo to Facebook.

The response she received wasn't what she expected: "We reviewed the message you reported for harassment and found it doesn't violate our community standards."

A stranger's pornographic photo, cleared by the Facebook community standards staff.

"I was upset," she said. "I thought, well what does violate [Facebook's] community standards?"

The photo stayed, and the user who sent it continues to have an active Facebook account.

"What infuriated me more is that they said it was OK," she said. "So I felt like it was a canned response, like nobody actually looked at my complaint."

The message Facebook sent Jessica seems to fly in the face of its own policy, spelled out on their community standards: "Facebook has a strict policy against the sharing of pornographic content."

When CBS13 emailed Facebook, a spokesman sent a response saying, "As our team processes more than 1 million reports each week, we occasionally make a mistake and we apologize."

Still, Jessica says Facebook hasn't removed the photo and the account it came from is still active.

"If you're sorry about it, then do something about it," she said.

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