Call Kurtis

Do you need help getting answers to a consumer problem? The Call Kurtis Team may be able to assist you. Click here to submit your issue.

sewage light

Call Kurtis: Traffic Light Sending Raw Sewage Into My Yard

Lee claims his Orangevale home has had sewage backups in the yard at least twice a year since he bought the place nine years ago. Now he says it’s happening twice a month forcing him to pay plumbers thousands.



Call Kurtis: I Won A Publisher’s Clearing House Game, Why Am I Not Getting Paid?

Teresa Shepard said she won $5,000 playing a Publisher’s Clearing House game, but the company claimed the win was a malfunction. So, does that mean they don’t have to pay?


kurtis wedding

Call Kurtis: Married Since 2013, We’re Still Missing Our Wedding Albums

Annie and her husband William were married on September 1st, 2013. A year and a half later, they said their wedding photographer still hasn’t delivered two albums and a framed photograph.



Call Kurtis: Why Are Some Businesses Afraid to Have Devices Proven to Save Lives?

While playing soccer in 2013 Anibal Rubina dropped dead, “I took a run, I just boom I fell down on the ground,” said Anibal.


candy kurtis

Call Kurtis: Better Packaging for Candy Flavored E-Cigarette Liquid?

The liquid nicotine used in e-cigarettes come in flavors like watermelon and banana split, and some kids think it is candy. Now lawmakers are pushing to make sure the packaging is child safe.



Call Kurtis: My Home Insurance Wasn’t Renewed Because Of Fire Risk

Approaching what could be a bad fire season residents in the foothills are finding out they may not have home insurance for long.



Call Kurtis: Where Are My Senior Portraits?

At the end of the school year, Caitlin’s mother Elizabeth Perkey says ABC School Portraits which is contracted by the school, has told them time and time again that they’ll get the pictures in two weeks. After waiting for the photos since last year Elizabeth says “they could have arrived by Pony Express.”



Call Kurtis: The Travel Vouchers We Got for Being Bumped Won’t Work

Joan says she was told she had to contact American Airlines for help considering it and U.S. Airways merged but she says American never responded.


phone number

Call Kurtis: Someone Stole My Phone Number Of 25 Years

Nancy could not call out, because she said someone stole the phone number she’s had for 25 years. She said the man on the other end explained to her that he had requested it from his phone carrier Comcast – and got the phone number.


call kurts $7

Call Kurtis Investigates: Cash For Laptops And Cash For iPhones Under Investigation

Marilyn Penko was quoted $212 online for her iPad 3. She said she sent it in to Cash For Laptops, but then she got an e-mail saying, they’d only be sending her $31.


why did my cat die

Call Kurtis: Groomer Cremated My Cat Before I Could Find Out Why She Died

Just hours after being dropped off at the groomer, VIP Pets in Marysville, Vanessa’s cat Sandy was dead. She said the groomer told her the cat simply became unresponsive and died. But, Vanessa is not sure she buys that explanation.


pigeon problems

Call Kurtis: I Paid To Have Pigeons Removed, But They’re Still Here

Pat Rocca has a pigeon problem. The birds have left her walkway stained, feathers stuck to the house and their droppings are everywhere. She paid Albert Filmore $680 to clean up the mess and prevent them from coming back, but says the company didn’t finish the job.