Call Kurtis

Do you need help getting answers to a consumer problem? The Call Kurtis Team may be able to assist you. Click here to submit your issue.


Call Kurtis: Valet Crashed My Porsche And Didn’t Tell Me

After picking up his car from the valet at Season’s 52 at Arden Fair Mall, Andrew Kearney said he didn’t initially spot damage. It wasn’t until the next day that he saw scratches and a chunk of plastic missing from the bumper of black Porsche.



Call Kurtis: Why Was My Tax Refund Garnished For A Car I Never Owned?

For nearly a decade, CBS13 has reported on people in our area receiving tickets from Southern California cities, when they weren’t there.



Call Kurtis Investigates: Social Security Erroneously Declares 9,000 Dead a Year

Seventy-eight year old Elizabeth Passage said the Social Security Administration wrongfully declared her dead.


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Call Kurtis: My Car Is Recalled, Why Can’t I Get It Fixed?

The recall of Takata Corporation airbags, installed in several different vehicle makes and models, have reportedly been blamed for at least five deaths in the United States.


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Call Kurtis: What’s Hogging My Cell Data?

David and Teri Wells were charged $555 for data on their Verizon bill.


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Call Kurtis: Why Can’t I Buy Visa Gift Cards With A Visa Credit Card?

Larry Durham said he was turned away from buying Visa gift cards, because he wanted to pay with a Visa credit card. He said two Modesto grocery stores denied him.


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Call Kurtis Investigates: Share A Name With A Crook? You Could End Up In Jail

A family man is on the hook to pay back $5,000 bail after being arrested twice on a warrant that belonged to a man who shares the same name.


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Call Kurtis: Decade-Long Quest to Return Ring     

Kelly Marlow has spent 14 years trying to return a class ring that belongs to someone else. After hitting roadblocks, she turned to Call Kurtis for help finding the ring’s rightful owner.


timeshare tactics

Call Kurtis Investigates: Mexican Timeshare Nightmare

Pete and Sue High of Auburn say they were approached while shopping in town. The man offered them $450 to attend a ninety presentation at the luxurious Puerto Bahia Villas and Spa. “That was the start of the nightmare,” Pete said.



Call Kurtis: People Around The World Say Their Pictures On The Cloud Vanished

Companies are offering up space to store pictures and videos that you can access from almost any computer or phone. But, how do you know if those prized memories will be there when you want them?


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Call Kurtis: Can Prepaid Cards for Services Expire?

Shannon Carlson of Natomas wondered if this applied to prepaid cards for services too. She brings her daughter to indoor playground Climbaroo in Natomas which normally costs between eight and ten dollars a visit. Shannon bought what is called a Joey’s VIP Play Pass which allowed ten visits for $60. However she noticed the card had an expiration date after six months.



Call Kurtis: Experts Warn Of Battery Hazards Hiding In Homes

It’s a hazard that may be hiding in your junk drawer – batteries. Storing them incorrectly can cause your house to catch fire.