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Call Kurtis

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Sharynne Macon shows the parking spot where her car was parked on May 5. Her apartment complex towed the vehicle for being parked in the wrong place, despite a map indicating she could park next to this dumpster.

Call Kurtis: Apartment Complex Wrongly Towed Our Cars!

SACRAMENTO (CBS13) — Renters say their apartment complex towed their cars, even though they parked in the right spots. When the apartment manager refused to refund them their tow fees, it was time to Call [...]

06/16/2014

Call Kurtis RT

Call Kurtis: My Car Was Vandalized; Why Won’t RT Take My Report?

When Gerry called RT, he said the person who answered told him to go online to RT’s web page, under the police services section, and file a crime report. But there was nothing there.

06/12/2014

Engine

Call Kurtis: Dealer Sold Me SUV With Sponge In Engine

A filthy sponge soaking up leaking engine fluids wasn’t what Shantel Hawkins expected to find in the 2002 Ford Explorer she’d just purchased.

06/09/2014

Police ticketed 66 cars for parking on an "unimproved surface" during a Sacramento River Cats baseball game at Raley Field May 17. Michael Orr claimed a parking attendant directed cars to park on the unpaved area outside this parking lot.

Call Kurtis: Police Ticket 66 Cars at River Cats Game for ‘Parking On Unimproved Surface’

Fans attending a weekend River Cats game in May claim they parked where the parking attendant guided them — but were greeted by $45 parking tickets when they returned to their cars after the game.

06/05/2014

Interest rate

Call Kurtis: Company Messed Up My Refi — Where’s My Money?

Leah Prior’s lender agreed to lower her interest rate four years ago but now realizes her balance is about $10,000 higher than it should be.

06/02/2014

cell tower

Call Kurtis: Millions of MetroPCS Phones Could Stop Working After Cell Tower Upgrades

Every MetroPCS customer who bought a phone before last July will eventually need to replace their phones, a company spokesperson confirmed to Call Kurtis.

05/29/2014

Gift Cards

Call Kurtis Undercover: California’s Gift Card Refund Law

More than six years after California’s gift card refund law went into effect, not all stores are following the law, a Call Kurtis undercover investigation has learned.

05/21/2014

Fico scores

Call Kurtis: Discover FICO Scores Called Into Question

Credit Expert and Author of “The Road to 850″ Al Bingham says he’s never seen a perfect FICO score. Bingham who is also a loan officer pulled Craig’s Classic FICO score, and found it was 812. Moegel also purchased his credit score in early May through MyFICO.com and found it was 777.

05/19/2014

streetview

Call Kurtis: How To Hide Your House On Google Street View

Living in a world of shrinking privacy, Walt Babigan was worried crooks could scope out his home using a now ubiquitous technology: Google Street View.

05/15/2014

Trashcans

Call Kurtis: City Admits Overcharging Some Customers For Trash Cans

Lavoie learned last year the City of Manteca has been charging him too much each month for the past six years on trash service.

05/14/2014

Passport

Call Kurtis: Plane Ticket Typos — Will They Leave Me Grounded?

Rebecca Buchmiller booked with online travel agency CheapCaribbean.com, but the itinerary that came back incorrectly spelled their last name “Buhmiller.”

05/13/2014

Dell

Call Kurtis: After Loved One Passed Away, Dell Won’t Send Her Refund Check

The company refuses to refund money it owes his late girlfriend’s estate, he said, after years fighting the company to get the check.

05/12/2014