webstationlogos3 KHTK-sports-1140_FINAL-social_125x35b

Call Kurtis

Do you need help getting answers to a consumer problem? The Call Kurtis Team may be able to assist you. Click here to submit your issue.

Fire_Taxes

Call Kurtis Investigates: Fire District, Under Fire, Agrees to Work Toward Refund ‘Solution’

Sacramento Metro Fire is working to refund more than $1 million it wrongly collected from property owners but previously said it would not.

03/06/2014

JerryHill

Call Kurtis Investigates: Lawmakers Criticize Fire District For Not Returning Wrongfully Collected Taxes

Assemblyman Ken Cooley and Sen. Jerry Hill called out the agency a day after the details of its eight-year $1.3M tax mistake, which affects thousands of property owners, were reported exclusively by Call Kurtis.

03/05/2014

Fire_Taxes_2

Call Kurtis Investigates: Metro Fire Won’t Refund $1.3M In Taxes It Shouldn’t Have Collected

A Sacramento fire district that wrongly taxed homeowners more than $3 million due to a clerical error will not be issuing a full refund of that money, a Call Kurtis investigation has learned.

03/04/2014

Call Kurtis green

Call Kurtis: Where’s My Lifetime of United Airlines Discounts I Paid For in 1996?

CBS13 has learned United stopped taking on new life members in 2005. Now, Suzanne says she can’t find any Silver Wings discounts on the United website, no matter which flights she plugs in.

02/25/2014

tiles

Call Kurtis: How To Make Sure You’re Covered When Remodeling

Mike and Shannon Harrington bought the tiles on their own for a contractor to put in — all to save money. But they said that decision is delaying their entire home improvement project.

02/25/2014

STOLEN PHONE

Call Kurtis: Can GPS Phone-Tracker Apps Help Find A Stolen Phone?

Using Apple’s Find My Phone App, she said she was able to see where her phone was — the map showing it was at a Best Buy location in Stockton.

02/10/2014

tvbox

Call Kurtis: Why You Should Keep Your Monster HDTV Box

But Westinghouse wouldn’t come to the Johnsons’ apartment — instead sending a prepaid shipping label to return the TV for replacement.

02/03/2014

gutter_debris

Call Kurtis Investigates: City Writes Tickets For Street Cleaning It Isn’t Doing

A Call Kurtis investigation found that Sacramento is continuing to write thousands of dollars in street cleaning tickets on days the streets are never swept.

01/30/2014

FASTRAK

Call Kurtis: FasTrak Admits Up to 1,000 Ticketing Errors Per Day

FasTrak’s error rate is less than 1 percent, according to Goodwin, but he admits that ends up being about 1,000 errors a day.

01/27/2014

Credit: CBS13

Call Kurtis Investigates: Homewrecker Website Lets Victims of Affairs Shame The Mistress

Call Kurtis investigated a controversial website allowing scorned women to get back at the other woman.

01/27/2014

cards2

Call Kurtis: Free Rental Car Insurance — Only If You Have the Right Credit Card

SACRAMENTO (CBS13) — Many of us turn down car insurance when we rent a car, thinking our credit cards have us covered, but Call Kurtis has learned consumers may not be covered after all. All [...]

01/23/2014

DirectBuy

Call Kurtis: My Direct Buy Showroom Closed. Should I Get a Refund?

Tim and Bela Kriner spent more than $5,000 for their membership to DirectBuy, but the company closed its showroom before they bought anything.

01/20/2014