When he repeatedly was overbilled by AT&T, Bill Anderson called Kurtis. (credit: CBS13)

Call Kurtis: What Do I Do When My Phone Company Doesn’t Listen?

An 81-year old Sacramento man says each month, AT&T double-charges him. When they wouldn’t stop, he called Kurtis.


(credit: CBS)

Suspect Arrested In Overnight Business Break-Ins

SOUTH SACRAMENTO (CBS13) – A suspect has been arrested in connection with a cell phone store break-in in South Sacramento overnight. Someone smashed in the front door and window of an AT&T store on Meadowview […]


Call Kurtis, AT&T Holes

Call Kurtis: Can Utility Companies Dig On My Property?

A Yuba City woman says the phone company left a big hole in her driveway and brown patches on her lawn. When she couldn’t get them fixed, she called Kurtis.



Call Kurtis: Do I Have to Pay Early Termination Fees?

Priya Prikita is ready to start a new life. After her wedding, Prikita moved from her old apartment in San Mateo into a brand new Antelope home with her new husband. “It’s our first home,” […]


at&t t mobile

Government Sues To Block AT&T, T-Mobile Merger

The Justice Department filed suit Wednesday to block AT&T’s $39 billion deal to buy T-Mobile USA on grounds that it would raise prices for consumers.


Call Kurtis Emergency Alert

Call Kurtis: They Disconnected My Emergency Alert

Emergency alert buttons can mean the difference between life and death. When a Cameron Park man switched phone service, his button was disconnected. He called Kurtis Ming after being told it would take a couple weeks to get fixed.



Call Kurtis: They Gave Away My Phone Number!

Almond said mistakes can happen when phone numbers are transferred from one company to another, a process known as “porting.” In this case, however, Bockius wasn’t trying to switch to Comcast — but somehow her number had been reassigned.


An Apple iPhone 3GS (Frederic J. Brown/AFP/Getty Images)

Apple Starts Selling Unlocked iPhones In U.S.

Apple is selling “unlocked” iPhones in the U.S. for the first time, allowing owners to switch carriers to a limited extent.


(credit: AP)

AT&T To Buy T-Mobile USA For $39 Billion

AT&T Inc. said Sunday it will buy T-Mobile USA from Deutsche Telekom AG in a cash-and-stock deal valued at $39 billion that would make it the largest cellphone company in the U.S.


An Apple iPhone 3GS (Frederic J. Brown/AFP/Getty Images)

AT&T To Sell 3G iPhones For $49

AT&T Inc. will start selling the previous-generation iPhone—the iPhone 3GS—for $49 starting Friday to customers who buy the smart phone with a two-year service contract and data plan.


(credit: CBS)

Call Kurtis: Unbundled Confusion

Bundling your TV and phone bills can save a few bucks but a Grass Valley couple learned breaking the bundle can get messy. After they dropped their land line late notices and extra bills started coming. That’s when they called Kurtis Ming.



Call Kurtis: Unable To Disconnect

She cancelled her AT&T account back in April. But month after month, she says the company kept charging her, even though she no longer had internet service.

CBS13/CW31 Television–11/04/2010