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Call Kurtis

Recycling Center Tricks of the Trade

Call Kurtis Investigates: Recycle Center ‘Tricks of the Trade’ Exposed

As Californians who recycle reaches a record high, recycle centers have become big business, but not all are playing by the rules



Call Kurtis: I Tipped $9, The Restaurant Took $20 From My Bank Account

The receipt from Kobe Steak and Sushi in Elk Grove shows he left $9, but $20 came out of his bank account.



Call Kurtis: Should You Get Refunded For Bad Internet Service?

Suzette Halterman said an AT&T repairman admitted she had a bad connection causing Internet problems for five years. Now she wants a refund.


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Call Kurtis: Pet Microchip Mix-up Confuses Chihuahua For Rottweiler

The lost and found world of pets thinks Kenneth Morris’ five pound Chihuahua is actually a Rottweiler named “Gretchen.” That’s kind of a big difference.


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Call Kurtis: Flight Cancellation Mistake Cost Family Additional $8,000

But when a Stockton couple found themselves stuck in a communication breakdown between the airline and their travel agent, they called Kurtis.


Solar Panel Fire Danger

Call Kurtis Investigates: Hundreds Of NorCal Solar Homes Could Catch Fire

A Call Kurtis Investigation reveals a problem with a certain solar panel manufacturer that can cause homes to catch fire.


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Call Kurtis Investigates: Surviving Family Members Losing Homes Left By Loved Ones

Barbara says she made the payments on the home for five years, until she lost her job. She says Chase refused to put through a loan modification without her dead mother’s signature.



Call Kurtis Investigates: Who’s Behind Illegal Robocalls?

Robocalls are illegal under federal law, and have been for four years. While Call Kurtis was investigating complaints about Ray the robocaller, one of our Call Kurtis volunteers got a carpet cleaning robocall at home. But this time no mention of Ray.


Credit: CBS13

Annoyed by Prerecorded Sales Calls?

Sales calls can be annoying, but the prerecorded ones are also illegal.


parking ticket

Call Kurtis: How A $36 Parking Ticket Cost A Driver More Than $800

A Carmichael man says he paid for a parking ticket twice. But when he racked up late DMV fees, had his tax refund withheld and wages garnished, he called Kurtis.



Call Kurtis: Halloween Decorations Could Be Health Hazard

When she returned to the same store a couple of days later, Piorek says she discovered that nothing had been done and the items with the warning labels were still for sale.


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Call Kurtis: How Long Can Stores Keep My Product For Repair Under Warranty?

When a viewer brought her laptop back to Fry’s under an extended warranty, she says they told her it would take five weeks to fix. Five weeks turned into almost three months.