Call Kurtis


Call Kurtis Investigates: Why Was I Charged a Recycle Deposit on Dryer Sheets?

Marie Martinez was surprised when Orlando’s Market and Deli in Stockton charged her five cents CRV for each Bounce Dryer Sheets and Oxygen Power Stain Remover.


placerville flights

Call Kurtis: Can Computers Cancel Flights?

A Placerville couple booked a Hawaiian trip online, but one leg of the trip was removed from the itinerary and no one told them. Unfortunately, they didn’t know about it until they were already in Hawaii.



Call Kurtis: Valet Crashed My Porsche And Didn’t Tell Me

After picking up his car from the valet at Season’s 52 at Arden Fair Mall, Andrew Kearney said he didn’t initially spot damage. It wasn’t until the next day that he saw scratches and a chunk of plastic missing from the bumper of black Porsche.



Call Kurtis: Why Was My Tax Refund Garnished For A Car I Never Owned?

For nearly a decade, CBS13 has reported on people in our area receiving tickets from Southern California cities, when they weren’t there.



Call Kurtis Investigates: Social Security Erroneously Declares 9,000 Dead a Year

Seventy-eight year old Elizabeth Passage said the Social Security Administration wrongfully declared her dead.


recall kurtis

Call Kurtis: My Car Is Recalled, Why Can’t I Get It Fixed?

The recall of Takata Corporation airbags, installed in several different vehicle makes and models, have reportedly been blamed for at least five deaths in the United States.


call kurtis

Call Kurtis: What’s Hogging My Cell Data?

David and Teri Wells were charged $555 for data on their Verizon bill.


wrong person

Call Kurtis Investigates: Share A Name With A Crook? You Could End Up In Jail

A family man is on the hook to pay back $5,000 bail after being arrested twice on a warrant that belonged to a man who shares the same name.


timeshare tactics

Call Kurtis Investigates: Mexican Timeshare Nightmare

Pete and Sue High of Auburn say they were approached while shopping in town. The man offered them $450 to attend a ninety presentation at the luxurious Puerto Bahia Villas and Spa. “That was the start of the nightmare,” Pete said.



Call Kurtis: People Around The World Say Their Pictures On The Cloud Vanished

Companies are offering up space to store pictures and videos that you can access from almost any computer or phone. But, how do you know if those prized memories will be there when you want them?


gift card

Call Kurtis: Can Prepaid Cards for Services Expire?

Shannon Carlson of Natomas wondered if this applied to prepaid cards for services too. She brings her daughter to indoor playground Climbaroo in Natomas which normally costs between eight and ten dollars a visit. Shannon bought what is called a Joey’s VIP Play Pass which allowed ten visits for $60. However she noticed the card had an expiration date after six months.


fixed recall

Call Kurtis: Consumer Groups Fighting Bill That Discloses Recalled Cars

She was even more surprised to learn, the law does not specifically bar dealerships from selling used cars with open recalls. Consumer advocate Rosemary Shahan has spent years trying to get laws passed forcing dealers to make the repairs.