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contract channels

Call Kurtis: Dish Network Won’t Let Me Cancel Service After Dropping My Favorite Channel

High profile financial disputes between TV networks and satellite and cable providers have put customers in the middle – stuck with blacked out or lost channels. So, if this happens to you, are you still tied to that contract?


dog parw

Call Kurtis Investigates: Dog Returned From Camp Bow Wow Boarding Facility With Toe Ripped Off

Curly the mutt no longer has all her toes on her right paw. Heidi Alto says she boarded the Rhodesian Ridgeback German Shepherd Mix at Camp Bow Wow in Elk Grove over the summer. She remembers the phone call saying Curly’s toe somehow became caught in a kennel.


no refunds

Call Kurtis: No Refunds For 5K Rescheduled For Holiday

Runners received an email from Color Fun Fest saying based on “unforeseen complications” organizers were moving the date from February 7th to April 5th – Easter Sunday.


lost or wrong delivery

Call Kurtis: Who’s Responsible If Your Delivered Package Vanishes?

Almond says the seller is responsible right up until you receive it, even if the shipping service loses it or delivers it to the wrong location. He says you should complain to the seller.


money back guarantee vodka

Call Kurtis: Sam’s Club Wouldn’t Stand By Vodka Money-Back Guarantee

The label clearly states “100% Money Back Guarantee”. With almost a full bottle of Vodka, Ed says the Sam’s Club in Roseville refused to take it back saying it’ll illegal to take back alcohol. He says they referred him to corporate which referred him back to the store. He says the store then promised to get him in contact with the distillery, but never followed through.



Call Kurtis Investigates: Specialty Consumer Reports You May Not Know About

Johnny Smith says he has thousands of dollars in his account, but showed us how his credit union won’t let him get cash out of the ATM. His wife Stephanie says her bank card was rejected while shopping over the holidays.


gas surcharge

Call Kurtis: Garbage Company Charges for Fuel Even With Low Gas Prices

She says the city of Modesto pointed the finger at its contractor Galton Solid Waste. She says Galton pointed her back to the city for billing issues. So why is this fuel charge still on the bill?


kurtis monday

Call Kurtis: Half A Dozen People Rented The Same Home

Hill who is battling cancer says when he showed up to the home, he ran into half a dozen people who said they paid for the same room.



Call Kurtis: SiriusXM Charges Customer 50 Times The Agreed Upon Price

Ruffin got three free months of Sirius X-M Satellite radio after buying a new van. She said the company then offered five months for $25. So why did SiriusXM pluck $417 out of her bank account leaving her with just $20?



Call Kurtis: I Was Charged For Running Toll in Truck That Doesn’t Run

When a second bill arrived, Kolesar said his new bill was for $105.90 for not paying in time and if he doesn’t pay, he faces a vehicle registration lien.


what to buy and not black friday

Call Kurtis: Smart & Stupid Black Friday Buys

You may get a good deal on generic brand TV’s, but James says you should be careful of these door busters. Some of these low end TV’s are only produced for Black Friday as confirmed to us undercover by a Best Buy worker.



Call Kurtis: City Charging Yard Waste Fees To People With No Yards

The people who live at Tapestri Square on U Street want to know why the City of Sacramento is charging them $10.35 a month for a yard waste container. They say they don’t have yards.