customer service

Credit: CBS

Sacramento Job Market Report: Jobs In Customer Service Expected To Grow

CBS News Analyst Jill Schlesinger reports that jobs in customer service are expected to grow.



Call Kurtis: Google Has My Financial Aid Money And Won’t Give It Back

Alex transferred all his financial aid into Google Wallet, a mobile payment system. Then, without warning, Google Wallet closed his account and Alex was cut off from his money.


Credit: CBS13

Some PG&E Customers Waiting Days For Pilot Light To Be Relit

People are waiting days in the cold as they wait for PG&E workers to re-light their furnace pilot light.


(credit: Thinkstock)

Sacramento Customer Rep Job Hiring On The Rise

“The economy is improving, sales are up,” says Terri Carpenter of the Sacramento Employment and Training Agency.



Call Kurtis Investigates: Using Social Media To Get Results

They were frustrated, paying customers who couldn’t get results from their phone companies, they said. Tom Triplett had called customer service about his $200 AT&T overcharge, but two months later, he was still waiting.

CBS Sacramento–02/12/2012