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customer service

Credit: CBS13

Some PG&E Customers Waiting Days For Pilot Light To Be Relit

People are waiting days in the cold as they wait for PG&E workers to re-light their furnace pilot light.


(credit: Thinkstock)

Sacramento Customer Rep Job Hiring On The Rise

“The economy is improving, sales are up,” says Terri Carpenter of the Sacramento Employment and Training Agency.



Call Kurtis Investigates: Using Social Media To Get Results

They were frustrated, paying customers who couldn’t get results from their phone companies, they said. Tom Triplett had called customer service about his $200 AT&T overcharge, but two months later, he was still waiting.

CBS Sacramento–02/12/2012