cbs13headerlogo-1 SPORTS1140HeaderLogo gooddayheaderlogo (1)

customer service

Google

Call Kurtis: Google Has My Financial Aid Money And Won’t Give It Back

Alex transferred all his financial aid into Google Wallet, a mobile payment system. Then, without warning, Google Wallet closed his account and Alex was cut off from his money.

09/05/2014

Credit: CBS13

Some PG&E Customers Waiting Days For Pilot Light To Be Relit

People are waiting days in the cold as they wait for PG&E workers to re-light their furnace pilot light.

12/13/2013

(credit: Thinkstock)

Sacramento Customer Rep Job Hiring On The Rise

“The economy is improving, sales are up,” says Terri Carpenter of the Sacramento Employment and Training Agency.

04/22/2013

twittergraphic

Call Kurtis Investigates: Using Social Media To Get Results

They were frustrated, paying customers who couldn’t get results from their phone companies, they said. Tom Triplett had called customer service about his $200 AT&T overcharge, but two months later, he was still waiting.

CBS Sacramento–02/12/2012