Call Kurtis Investigates: The Price Matching Honesty TestAs you head into the holiday shopping season, some store claim to match prices or have low price guarantees. Is it really as simple as finding a lower price somewhere else?
Call Kurtis: How Long Can Stores Keep My Product For Repair Under Warranty?When a viewer brought her laptop back to Fry's under an extended warranty, she says they told her it would take five weeks to fix. Five weeks turned into almost three months.
Call Kurtis: Fry's Wouldn't Replace My Computer Until I Dropped ComplaintAfter months of repairs on her new computer at Fry's Electronics, Pam Stevens said Fry's wouldn't tell her when she could get her computer back. She complained to the California Attorney General's office.
Best of After-Christmas ShoppingAfter the stress of the holiday season, a little retail therapy might be in order. This is also the best time of year to stock up on Christmas décor and necessities for next year’s holiday season.
Call Kurtis: Where's My Computer?Sallysue Stein of Auburn keeps up a hilarious blog, thebutterflymind.com. But readers haven't seen a new post in months.