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Sears

Call Kurtis: Sears Won’t Install My Dishwasher Properly

After a dozen visits from Sears repairmen and technicians — a customer’s $750 dishwasher that he bought in December 2011 still sat uninstalled.

CBS Sacramento–2013/04/17

Call Kurtis: Should My Refrigerator Be Recalled?

We hear about product recalls all the time. A Placerville homeowner called Kurtis because he thinks his refrigerator should be included in an existing recall.

2013/02/19

Call Kurtis: My Washer Doesn’t Wash and Sears Won’t Help

VACAVILLE (CBS13) — What good is a washer that doesn’t wash clothes? Not much, Rose Mary Forehand told CBS13, even on the lighter loads. Dry streaks across her clothes are now a regular occurance, she […]

2012/11/13

Call Kurtis: Does Your Warranty Cover What You Think It Does?

Ravenna Waters admits she loves her new Sears Kenmore refrigerator — with one exception. “There’s no ice,” Waters said, adding it only makes about one cube an hour. “I’d offer you guys some ice water […]

CBS Sacramento–2012/07/20

Call Kurtis Update: Man Gets Day In Court Over Dispute With Sears

A Wilton man said a Sears technician damaged his new floors. When he says a small claims court told him he couldn’t sue the company because their address was out of state, he called Kurtis.

2012/06/05

Call Kurtis: Can I Sue Companies Based Out Of State In Small Claims Court?

A Wilton man says a Sears technician damaged his new floors. When he says the courts here wouldn’t let him sue the company, it was time to call Kurtis.

2012/03/14

Twins James and Andrew Schnitzius shown on their website for their lawn care business Weed Whacker R Us.(credit: weed-whackers-r-us.com)

Sears Warns Nevada County Teens Over Name Of Lawn Care Business

There is a David and Goliath battle going on in Nevada County where two entrepreneurial teens are under attack from a nationally known department store.

2012/01/19

Call Kurtis: My Microwave Replacement Is Too Small

A Fairfield homeowner says Sears replaced his broken microwave with one that doesn’t fit. After more than a year without getting results, it was time to call Kurtis.

2012/01/06

Call Kurtis: Can Sears Cancel My Confirmed Order?

Apple iPads for $25 each? “I saw it and was like, ‘Oh, my gosh,’” said soon-to-be college student Hilary Proue of Sacramento. She knew the offer might be a mistake when she first spotted it […]

CBS Sacramento–2012/01/03

Best of After-Christmas Shopping

After the stress of the holiday season, a little retail therapy might be in order. This is also the best time of year to stock up on Christmas décor and necessities for next year’s holiday season.

2012/01/03