Baltimore Ravens tight end Mark Andrews helps save a woman's life on a Southwest Airlines flight
WJZ spoke with the passenger who posted about what he witnessed when a woman had a medical emergency mid-flight and the Ravens star stepped up to help.
WJZ spoke with the passenger who posted about what he witnessed when a woman had a medical emergency mid-flight and the Ravens star stepped up to help.
The $140 million agreement includes a $35 million fine, stemming from the nightmare last holiday season when Southwest canceled thousands of flights and stranded more than 2 million travelers.
A Lincoln couple vacationing in Maui with their baby says they were scammed trying to escape the island. It was time to call Kurtis to investigate.
Mary MacCarthy said she was questioned by police about human trafficking while traveling with her biracial daughter after a Southwest Airlines employee reported them as suspicious.
A flight that departed from Sacramento International Airport had to make an emergency landing after a mechanical issue late Friday morning.
A Southwest Airlines passenger captured photos of something he'd never seen before: a pilot climbing through the front window of an airliner.
A Pine Grove family says the Southwest Airlines mess in December kept them from Disneyland. So when trip insurance wouldn't cover their losses, it was time to call Kurtis.
Thousands of pilots at Southwest and American Airlines are threatening to walk off the job, seeking better pay and schedules.
The Federal Aviation Administration on Tuesday morning lifted a nationwide ground stop for Southwest Airlines flights after earlier issuing the order, citing "equipment issues."
A technology issue has forces hundreds of Southwest Airlines flights Tuesday morning to be delayed.
A lack of "operational resilience" led carrier to cancel 16,000 flights, carrier's chief operating officer said.
The proposed legislation also includes a limit on fees for baggage and seating.
The company has completed 95% of reimbursements, its CEO said Thursday.
Losses from refunds and cancellations exceed net profit Southwest made in first nine months of year.
Southwest's initial offer of vouchers for canceled flights violated its contract of carriage, passenger alleges.
The frequent-flier points, worth about $300, will never expire and have no blackout dates, according to airline's CEO.
Carrier said flights are back on track after travel woes, but concedes it is "inundated" with lost luggage.
Carrier expects to resume normal operations Friday after canceling more than 13,000 trips following the huge winter storm.
Southwest Airlines' scheduling software caused a "snowball effect" after initial weather-related disruptions, a pilot said.
Authorities are on the lookout for a group of suspects in Sacramento who are taking advantage of the Southwest Airlines chaos and stealing travelers' bags.
Embattled carrier on Thursday cancels more than 2,000 additional flights, as airline executives offer profuse apologies.
Thousands of flights have been canceled.
Americans are stranded at airports across the country, including here in Sacramento. As of around 7 p.m. Monday, 2,900 Southwest flights have been canceled. In Sacramento, 143 flights were delayed.
Last week's winter weather travel mess is lingering like a vicious hangover into this week -- and the headaches are migraine-proportioned for Southwest Airlines, its CEO Bob Jordan, airline employees and most of all its frustrated passengers on Monday.
Carrier cancelled more than 60% of its flights Tuesday after giant winter storm, with federal airline regulators pledging to investigate.
This week, things reached a boiling point as demonstrations turned violent over calls for a ceasefire and for campuses to cut ties with companies supporting Israel.
A mother says she has now pulled her child out of a Fairfield school after he was allegedly choked with a jump rope by another student during an after-school program.
Convicted attempted murderer Kyle D. Frank may soon be let out of prison after being granted parole in his initial suitability hearing.
The city of Elk Grove is taking a new approach to fight the use of illegal fireworks.
Sacramento, and much of California, received unfavorable grades in this year's State of the Air report from the American Lung Association.
A mother says she has now pulled her child out of a Fairfield school after he was allegedly choked with a jump rope by another student during an after-school program.
Governor Gavin Newsom is seeking a bold new step to open California medical facilities to Arizona doctors for abortions on their patients after the state's Supreme Court upheld an 1864 abortion ban.
Multiple sources have confirmed with CBS 13 that the victim who was stabbed to death near tower bridge over the weekend was a sophomore at Center High School in Antelope.
The city of Elk Grove is taking a new approach to fight the use of illegal fireworks.
This week, things reached a boiling point as demonstrations turned violent over calls for a ceasefire and for campuses to cut ties with companies supporting Israel.
Convicted attempted murderer Kyle D. Frank may soon be let out of prison after being granted parole in his initial suitability hearing.
Sacramento, and much of California, received unfavorable grades in this year's State of the Air report from the American Lung Association.
Temperatures have cooled off Tuesday as our weather pattern changes heading into the end of the week. Will there be any showers along with our pattern change?
The Davis Police Department dismissed an officer after learning he withheld information about a man's death in 2019 after a security guard put his knee on the man's neck inside the Golden 1 Center.
Sacramento has some of the highest flood risk in the nation, and the sunny skies and receding rivers mean flood control crews can get back to work on projects that protect the region.
This week, things reached a boiling point as demonstrations turned violent over calls for a ceasefire and for campuses to cut ties with companies supporting Israel.
Sacramento, and much of California, received unfavorable grades in this year's State of the Air report from the American Lung Association.
A new rule in California aims to limit health care price increases to just 3% each year.
A former Gridley teacher pled no contest to having sex with an 8th-grade student on the day of his graduation in 2021, according to the Butte County District Attorney's Office.
The Senate Committee on Insurance passed a bill Wednesday that lawmakers said will address the cost and availability of fire insurance in California.
The Minnesota Timberwolves' Naz Reid narrowly beat out the Sacramento Kings' Malik Monk for the NBA's Sixth Man of the Year award on Wednesday.
The San Jose Sharks announced Wednesday that head coach David Quinn has been relieved of his duties, following one of the worst seasons in team history.
San Francisco Giants left-hander Blake Snell was scratched from Wednesday's scheduled start against the New York Mets and placed on the 15-day injured list with a left adductor strain.
Logan Webb pitched eight strong innings and extended his scoreless streak to a career-high 19 as the San Francisco Giants beat the New York Mets 5-1 on Tuesday night.
Anthony Rizzo snapped a lengthy power drought with a two-run homer that capped a four-run first inning, and the New York Yankees held on for a 4-3 win over the Oakland Athletics.
A new rule in California aims to limit health care price increases to just 3% each year.
Governor Gavin Newsom is seeking a bold new step to open California medical facilities to Arizona doctors for abortions on their patients after the state's Supreme Court upheld an 1864 abortion ban.
Arizona doctors could give their patients abortions in California under a proposal announced Wednesday by Gov. Gavin Newsom to circumvent a ban on nearly all abortions in that state.
"America is a nation founded on the promise of second chances," President Biden said in a statement.
The USDA had floated banning flavored milk options from some school lunches.
A new rule in California aims to limit health care price increases to just 3% each year.
Governor Gavin Newsom is seeking a bold new step to open California medical facilities to Arizona doctors for abortions on their patients after the state's Supreme Court upheld an 1864 abortion ban.
A new CDC study found that not enough women are up to date with their mammograms.
UnitedHealth said it paid the criminals behind attack that crippled hospitals and pharmacies to protect sensitive patient data.
Anti-abortion advocates rallied in Sacramento today for the fourth annual March for Life. Some said Californians should know there are more resources out there than getting abortions.
Amazon announced Monday that it suspended its drone delivery operations in the California Central Valley community of Lockeford.
The victims are smart, they're savvy, and they're still getting tricked.
Google began removing California news sites from some user's search results, a test that acted as a threat should the state pass a law requiring the search giant to pay media companies for linking to their content.
Long lunch lines, friendly hellos, and a greater social atmosphere – could all of that return to downtown Sacramento with the return of state workers? Some businesses seem to think so.
A California lawmaker introduced a bill that would end exclusive control of ticket sales by companies like Ticketmaster.
California law says genetic testing companies have to get your permission before they store, use or sell your DNA, but the state itself doesn't have to get your permission and has been storing DNA samples from every baby born there since the '80s. Lawmakers want to change that, but face an uphill battle.
A bill introduced in the wake of our "Handcuffs in Hallways" investigation aims to reduce "unnecessary" calls for police at schools. But one California lawmaker could kill it without a vote.
We tried to work with law enforcement for nearly a year to avoid this lawsuit, but one local agency is simply refusing to release video that the public has a right to see. Its legal argument could impact law-enforcement policies across the state if allowed to stand.
Fentanyl test strips used to be illegal in California. Now, state law requires them on community and state college campuses. We put fentanyl test strips to the test, and what we found could save someone you know.
Also Thursday... Democratic mayors are joining the fight to reform Prop 47 despite California Governor Gavin Newsom's opposition.
The victims are smart, they're savvy, and they're still getting tricked.
The state regulates crematoriums for people, but we've learned there is zero oversight for pet crematoriums.
Kurtis Ming has had conversations with people in our community about the impact of inflation on their personal finances. It's forcing some to make some tough choices.
Theresa Ingraham paid for her homeowners insurance each month through her mortgage payment but learned that after her house fire, her AAA bill went unpaid.
California's attorney general is putting pressure on Facebook over an issue Call Kurtis first exposed more than a year ago.
The Senate Committee on Insurance passed a bill Wednesday that lawmakers said will address the cost and availability of fire insurance in California.
Community members in El Dorado County are still rebuilding from the Caldor Fire, which destroyed Grizzly Flats in August 2021.
Two additional insurance companies are pulling out of California, leaving thousands more civilians without coverage as the state nears the start of its wildfire season.
Some groundbreaking fire protection ideas are being unveiled in Sacramento this week at a wildland firefighting conference.
Caldor Fire survivors are looking to sue the U.S. Forest Service, claiming they were negligent in protecting Grizzly Flats from destruction.
A Yuba City mom started a baseball team for kids with physical and intellectual disabilities after finding her 11-year-old son with Down Syndrome didn't have anywhere to play.
A Sacramento nonprofit is teaming up with a local credit union to give back so seniors can safely do basic tasks like bathing or exercising. Those lending a helping hand are also a group of seniors.
The high school players have trained hard all season to make Friday night's finals, and they didn't let their physical and mental challenges get in the way of playing a good game.
NFL Hall of Famer Tim Brown is hosting his 23rd youth football camp at Sacramento State, an annual event that is part of a mentorship program for underserved young people.
An inspiring love story is still being written chapter by chapter at the Brookdale Folsom home for seniors. That's where Faye Guerrero and Rob Trueax found love again after loss.
This week, things reached a boiling point as demonstrations turned violent over calls for a cease-fire and for campuses to cut ties with companies supporting Israel.
A mother says she has now pulled her child out of a Fairfield school after he was allegedly choked with a jump rope by another student during an after-school program.
The city of Elk Grove is taking a new approach to fight the use of illegal fireworks.
A suspect in a deadly Stockton shooting last summer was arrested during a traffic stop in Alameda County on Tuesday, police said.
Convicted attempted murderer Kyle D. Frank may soon be let out of prison after being granted parole in his initial suitability hearing.