WATCH LIVE: CBS13 News Streams At Noon, 4, 5, 6 and 10 p.m. Weekdays Read More

Call Kurtis Investigates: Surviving Family Members Losing Homes Left By Loved Ones

Barbara says she made the payments on the home for five years, until she lost her job.  She says Chase refused to put through a loan modification without her dead mother's signature.