By Ian Schwartz

SACRAMENTO (CBS13) — Garbage piled up near Eula Jones’ home, bringing unbearable smells with it. When she contacted the city of Sacramento, they told her to call someone else.

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So she called CBS13 for help.

Jones has lived in her home for almost 40 years and says lately homeless people at the nearby park have been making a mess.

“Now I cleaned this up this morning,” she shows us.

She says she can’t keep up with the trash next to her home and on this strip of land she says belongs to North Sacramento.

“She can smell it and she lives next door to me,” Jones says, pointing to her neighbor’s home. “And bless her heart, she’s so immaculate.”

But she was what stinks just as much is trying to get anyone from the city out here to clean it up.

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“I’d like to smack them upside the head with something, but that’s the way it is,” said Jones.

Two months ago, she called 311, the city’s number for easy access to government services. She says operators told her to call her city council representative. We found out that was a mistake, and that 311 should have fielded the call themselves.

We talked to Councilman Allen Warren on Tuesday, and he said he didn’t have a record of the trash complaint, but said he would be getting in touch with Jones.

We were able to get Ron O’Connor with the city’s Code Compliance Division to take a look.

“Hopefully tomorrow we’ll have some answers,” said O’Connor.

He says he needs to find out who owns the land before Jones can get relief from the mess.

“Doesn’t matter who it is. We’ll contact them, and tell them it’s time to clean it up.”

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A City of Sacramento spokesperson says if you see trash on public property, call 311 and make note of the date and time you called.