SAN FRANCISCO (CBS/AP) — A woman with cancer was kicked off a flight just before it left Hawaii bound for California after she was told she couldn’t fly without a doctor’s note.

The San Francisco Chronicle reports Wednesday that Elizabeth Sedway, who has a type of blood cancer, and her family were asked to leave the Alaska Airlines flight that was headed from Lihue to San Jose.

READ MORE: Just Keep Your Returns: Stores Weigh Paying You Not To Bring Back Unwanted Items

Sedway, a Granite Bay resident, says the move came after she told an airline employee that she might need extra time to board because she sometimes feels weak.

The airline called a doctor and a representative boarded the plane and questioned Sedway. Without a doctor’s note clearing her to fly, Sedway and her family were asked to leave. Sedway posted a video to her Facebook page purportedly showing her family gathering their things after being asked to leave the plane.

READ MORE: At Least 1 Person Killed After Vehicle Crashes Into Tree Near Aubrun

She says the incident caused her to miss her chemotherapy this week.

Alaska Airlines apologized to the family and promised to refund their tickets.

MORE NEWS: California Cement Industry Working To Pave The Way Toward A Cleaner Future

TM and © Copyright 2010 CBS Radio Inc. and its relevant subsidiaries. CBS RADIO and EYE Logo TM and Copyright 2010 CBS Broadcasting Inc. Used under license. All Rights Reserved. This material may not be published, broadcast, rewritten, or Redistributed. The Associated Press contributed to this report