TRACY (CBS13) — Tracy police say they are still dealing with intermittent problems with both their emergency and non-emergency phone lines.

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The department says the problem started Sunday night as a result of an outage affecting Tracy as well as several other surrounding communities – including Ceres, Oakdale and Turlock.

Due to the outage, Tracy police say both the 911 and non-emergency lines were only working intermittently.

People in Tracy who have problems connecting to 911 are being urged to try calling the department’s dispatch center at (209) 831-4552.

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Exactly what is causing the outage is unclear. The department says they are working with phone providers on fixing the issue.