TRACY (CBS13) — Tracy police say they are still dealing with intermittent problems with both their emergency and non-emergency phone lines.
READ MORE: University Of Silicon Andhra Campus Proposed In San Joaquin County
**UPDATE** As of September 6 at 6:45 AMREAD MORE: McClatchy Seniors Create Wide Open Walls Mural On Campus
9-1-1, non -emergency lines and text to 9-1-1 is still working intermittently. If you cannot get through on 9-1-1, you can call our dispatch center at 209-831-4552. We are still working with with the phone providers. pic.twitter.com/gT6sZICQyg
— Tracy Police Department (@tracypd) September 6, 2021
The department says the problem started Sunday night as a result of an outage affecting Tracy as well as several other surrounding communities – including Ceres, Oakdale and Turlock.
Due to the outage, Tracy police say both the 911 and non-emergency lines were only working intermittently.
People in Tracy who have problems connecting to 911 are being urged to try calling the department’s dispatch center at (209) 831-4552.MORE NEWS: What Will Sacramento's New Homeless Shelter Look Like That's Set To Open This Week?
Exactly what is causing the outage is unclear. The department says they are working with phone providers on fixing the issue.