Call Kurtis: What To Do When Your Warranty Company Denies Your ClaimAn El Dorado County woman says her fridge has been acting up for months. The repair shop said it can't be fixed. When she wasn't getting help from her warranty company, she called Kurtis.
Call Kurtis: Does Your Warranty Cover What You Think It Does?
Call Kurtis: Fix My Pool Cracks!When their family pool started cracking for the third time in three years, Ty Boker and Tina Sionne said they weren't worried since they thought it was under lifetime warranty.
Call Kurtis: Warranty Processing Fees?Gamble paid $5,398 for the system from Sacramento-based All-Year Heating, Air and Solar. But when the system broke down after five years, the repairman charged him $405 -- $85 for a service call, $170 for two hours of labor, and $150 for "circuit board" -- which Gamble thought was a part.
Call Kurtis: Auto Shop Offers Fix After Warranty HeadacheIt's hard to find a single chip, dent or scratch on the sportscar's thick coat of shiny white paint. Given the care he gives it, one might never know Campbell bought the car three years ago. But if you look closely, the front end of the car is a slightly darker shade -- a creamier color, from a yellowing protectant film.
Call Kurtis: Laptop Warranty WoesWhen you buy electronics stores often offer an extended warranty. When a Sacramento woman had to use her warranty, she never expected they'd keep her computer. It was time to call Kurtis Ming to investigate.