'I Feel Taken Advantage Of': Call Kurtis Investigates Insurance Rates Pricing People Out Of The Foothills Some people living in the foothills are having to face the prospect of packing up and leaving due to an unexpected cost: fire insurance.
Waiting On Wheels? Call Kurtis Investigates How Supply Chain Issues Are Impacting Car RepairsAfter waiting five months to get a new gas tank, a Roseville viewer called Kurtis to investigate cars that aren’t getting fixed because of supply chain issues.
Scam Alert: Rancho Cordova Viewer Tries To Get Savings Back From Thieves Posing As Bank EmployeesLona Rose says she kept getting texts that looked like fraud alerts from her bank, Chase, last month. After, she says she got a call from someone who identified themselves as a bank employee and who knew how much she had in her accounts.
Viewer Calls Kurtis After Waiting Months For Solar InstallationAfter spending big money on a new roof and solar panels, a Granite Bay viewer says she’s been waiting months for Pacific Gas and Electric to finally hook them up. That’s when she decided to call Kurtis to investigate.
Parents Call Kurtis After Sacramento Driving School Closes Without Notice: 'My Heart Just Sank'When a Sacramento driving school shut down without warning or refunds, parents called Kurtis to investigate.
Call Kurtis: Walmarts Across The Region Have Spotty Pricing InspectionsA Suisun City viewer says she caught her local Walmart overcharging her, several times, and called on Kurtis who found inspection reports for stores across the region.
Elk Grove Family Calls Kurtis After GoFundMe Freezes Funeral Fundraiser When tragedies strike, GoFundMe accounts often pop up. So an Elk Grove family called Kurtis after they encountered some problems collecting their donations.
Call Kurtis: Paying More Than Advertised At Suisun City WalmartIt’s another instance where people may be paying more than they expected because they don’t check the receipt. This time, when a viewer noticed she was being charged more than the posted price at Suisun City’s Walmart, she decided to reach out and call Kurtis.
Call Kurtis: My McDonald’s Receipt Doesn’t Add UpWhen a Roseville mom noticed her McDonald's receipt didn’t add up, she decided to call Kurtis to investigate.
Call Kurtis Volunteer Helps Lathrop Viewer Double-Billed For Medical ProcedureWhen a Lathrop viewer was double charged for a medical procedure, she reached out to the Call Kurtis team for help.
Call Kurtis: Been A Victim Of Fraud? Here’s What You Should KnowWhen a Stockton couple was struggling to get their tax refund from last year, they reached out to Kurtis for help.
Call Kurtis: More Viewers Are Saying Ticketmaster Owes Them A Refund As more and more viewers are struggling to get refunds from Ticketmaster for changed or postponed events, they’re calling Kurtis.
Problems With PayPal Withholding Your Money? You’re Not AloneMore and more people are reaching out to CBS13 with complaints about PayPal denying them access to their accounts without much of an explanation.
Call Kurtis: Complaints Against Moving Companies On The Rise During California ExodusWith more and more people packing up and leaving California, many are describing moves from hell. And when one Sacramento woman had problems with her moving company, she decided to call Kurtis.
Call Kurtis: Gas Prices Are Up, Here’s How To SaveWith gas prices up 70 cents in a week here in Sacramento, you may be wondering how best to save at the pump. Thankfully, the Call Kurtis team has some answers.
Call Kurtis: With 3G Networks Shutting Down, Consumers Line Up For Alternative OptionsAs service providers around the country phase their 3G networks out, a Granite Bay viewer says she was left without a solid cell signal at home. That’s when she decided to call Kurtis.
Call Kurtis: Viewer Loses Access To PayPal Account After Friends Reimburse Her For $1,200 Camping Trip As pandemic restrictions end and old friends gather – in some cases for the first time in two years – online payment platforms like PayPal and Venmo can come in handy when sharing costs. Unfortunately, as one viewer from Wheatland found out, the process isn’t always as easy as it seems.
Call Kurtis: Can Tickets Be Refunded If An Event Has Been Indefinitely Postponed?Ticketmaster’s written policy seems to leave refunds up to the event organizer when an event is postponed. But that got us wondering: how long can a ticket provider claim an event is postponed before ticket holders are eligible for refunds?
Call Kurtis: All Might Not Be What It Seems In The Online MarketplaceA Manteca viewer learned the hard way that just because you buy something online with Walmart, it doesn’t mean you’re actually buying a product from Walmart.
Sacramento Rent Hikes Force Residents To Make Tough ChoicesSacramento rent is up 19 percent year-to-year, and it's expected to keep climbing here and across the country, forcing renters to make tough choices.
Case Closed: Call Kurtis Volunteer Helps Viewer Resolve Registration Issue With The DMVWhen Melody Lambson bought a new car more than a year ago, she was issued temporary registration by her dealership and told to wait for the official DMV papers in the mail. After not receiving anything for months, she reached back out.
Have Credit Card Points? Make Sure They’re Not TaxableA local woman received a notification informing her that her credit card rewards were taxable.
The Show Must Go On, But Can You Get A Refund?When a Sacramento man struggled to get a refund for concert tickets after the headlining bands changed, he decided to call Kurtis.
Missing W-2s? Make Sure You’re Not The Victim Of Mail FraudWith tax season in session, many people are receiving important forms and documents in the mail. But what happens if a complete stranger is able to pick yours up from the Post Office? That’s what one Jackson woman says happened to her in December, and it couldn’t have come at a worse time.
North Highlands Woman Says Postal Service Lost Cremated Remains Of Father, Grandmother A North Highlands viewer says the Postal Service lost the remains of her dad and grandmother. After months of waiting, she decided to call Kurtis.
Disputing Fraudulent Credit Card Charges? Here's What You Need To KnowWhen a Sacramento woman's credit card company left her on the hook for almost $500 in fraudulent charges, she called Kurtis for answers.
Amador County Landlord Waits Weeks For Propane, Company Cites 'Gaps In Communication'More viewers are reaching out to CBS13 about delayed propane deliveries after the major December storms. One woman from the small town of Volcano in Amador County reached out to Kurtis after waiting weeks for the tank on her rental property to be refilled.
Call Kurtis: Temporary Bank Closures Impacting Access To Safe Deposit Boxes A Sacramento resident almost missed out on his trip to Mexico when he found out he couldn’t access the safe deposit box where he was storing his passport.
Sacramento Family Calls For Redesigned Product After Kitten Suffocates In Flip-Top Kitty Litter BucketA Sacramento family blames the death of their kitten on a bucket of kitty litter. They want to warn others about the dangers of the bucket’s flip-top lid.
'This Can’t Be My Ticket': Modesto Mom Gets Parking Ticket From Los AngelesA Modesto mom’s minivan was slapped with a parking ticket from the Los Angeles Parking Violations Bureau — and she swears she wasn’t there.