Call Kurtis: Lenders Fail To Pay Fair Plan Fire Insurance PoliciesMore fire victims are coming forward after our investigation saying the pair learned they weren’t covered by insurance. Each case involves confusion surrounding the FAIR Plan fire insurance and a home refinance.
Family Of 5 Loses Home to Caldor Fire, Lender Failed To Pay Fire Insurance Premiums From Escrow AccountA Grizzly Flats family who lost their home to the Caldor Fire learned their lender didn’t pay the fire insurance premiums after their loan was sold.
Remembering Call Kurtis Volunteer Luanne ‘Thursday”Luanne Hyde just couldn’t retire. She worked for the Stockton Record, raised her kids, had yet another career running a paramedics school, and helped her husband run his trucking business from their Lodi home.
California Burning: Protections for Fire Victims, EvacueesHere are protections and resources for wildfire victims and evacuees.
California Burning: Beware Illegal Contractors Looking To Cash In On Insurance MoneyCrooks often flock to fire zones seeing dollar signs in victims who may soon get insurance checks and have money to rebuild.
Fire Season Fears: Homeowners Terrified Union Pacific Land Is Putting Their Homes At RiskIn the heart of fire season, an East Sacramento neighborhood is concerned Union Pacific is putting their homes at risk.
Where Are My Lottery Winnings? Wait Times For Prize Payouts Hit 10–16 WeeksA Modesto great-grandmother hit the jackpot twice in one week on two different scratcher tickets. But she hasn’t been so lucky collecting.
Call Kurtis: Grandfather Who Saved For Pool For Decades Allegedly Abandoned By ContractorA retired police officer said more than a year after hiring a pool contractor, all he has is a hole in the ground.
'My Address Doesn’t Exist': Rural Residents Struggle to Get Packages DeliveredAn Amador County viewer said she struggles to get packages shipped to her, so she called Kurtis to investigate.
'I Haven't Had A Good Night's Sleep In A Month': Auburn Retiree Suffers After Millions Of CPAP Machines RecalledSleep apnea can be scary; you stop breathing while you sleep. Millions use CPAP machines to keep the oxygen flowing, but an Auburn retiree says she can’t a replacement one after hers was recalled - putting her health in danger.
Call Kurtis: Mother Of Four Rear-Ended, But Other Driver's Insurance Won't PayTwo days after buying a car, Candice Scott says she was rear-ended but can’t get the other driver’s insurance company to cover the damage.
Call Kurtis: Recall Keeps Farmer From Registering TruckCan a recall keep you from registering a car? Yes, if it’s a pollution-related issue. Recalls are free to fix. But what if you can’t get the parts?
Passport Backlog: Stressed Travelers Worry They’ll Miss TripsA backlog of up to two million passport applications has stressed travelers worried they'll miss their trips.
I Want My Phone Number Back! Comcast Changes Retiree’s 29-Year-Old Phone Number Without WarningDarlene Bruno has had the same phone number since 1992, but in early July, a friend told her that number was out of order.
Truckee Mom Says VROOM Delivered Different Car Than PhotoMore online companies are popping up that offer delivering cars right to your door.
Winters Couple Gets Back Investments Taken By The StateAn eight-month-long battle is finally over for a Winters couple who had trouble getting their investments back from the state of California.
Call Kurtis: Modesto Woman Says Apple Store Lost Her MacCorina Fezi dropped her MacBook at the Apple store in the Vintage Faire mall in Modesto to get a broken screen fixed. Her pick-up date was June 23, but that day came and went with no computer.
Finish My Pool! Jackson Woman Pays $10K For Hole In The Ground, Contractor Under InvestigationThe swimming pool business boomed during the pandemic, but not for Melanie and Victor Schultz.
Call Kurtis: Tow Truck Driver Drops Truck, Disputes $13,000 DamagesA Sacramento mom says a tow driver dropped her truck then refused to cover the repair estimate.
Call Kurtis: Is Free Same Day Delivery Really free?A Roseville mom says she paid more to use Costco same-day delivery than if she’d shopped in the store.
Call Kurtis: Elk Grove Cosmetic Surgeon Accused Of Malpractice Surrenders LicenseAn Elk Grove cosmetic surgeon can no longer practice medicine tonight after, patients say, he butchered them, leaving them in excruciating pain.
Deceased Not Disabled: DMV Keeps Sending Parking Placards To Dead WomanVirginia Irons died three years ago, but the California DMV keeps sending her disabled parking placards.
Call Kurtis: Lincoln Couple Fined $350 For Car They Sold 5 Years AgoA Lincoln couple says Sacramento County just fined them for a car they sold five years ago.
Call Kurtis: AAA Leaves Woman Stranded Overnight In SierraAn Arnold woman who relies on AAA for roadside assistance, says they left her stranded in the sierra overnight. She called Kurtis to investigate.
'I’m Not Dead!' Sacramento Mom Denied Stimulus Money, Tax Returns, Because IRS Says She’s DeadA living mother of four hasn't been able to file her taxes in two years because the IRS thinks she's dead.
Unclaimed Property: $275,000 Vanishes From Retirees Account, Transferred To The State Of CaliforniaThe discovery was a shock. Eugene and Ann Breznock’s investments, worth $275,000 in their June Charles Schwab statement, gone, replaced with a column of zeros.
Call Kurtis: Modesto Man's Struggles To Get Love Of His Life CrematedA Modesto CBS13 viewer says he struggled to get the love of his life cremated, and called Kurtis to investigate.
Call Kurtis: Hanging Onto Gift Cards? Don'tViewers stuck with unspent Fry’s Electronics gift cared are trying to get their money back.
Sacramento Man Worries He Got Someone Else's Ashes After His Mother Was CrematedA Sacramento son was worried the crematorium returned someone else's ashes after his mother's death, so he called Kurtis to investigate.
Disguised On DoorDash? Several Chain Restaurants Marketing Food Under Different NamesA Call Kurtis investigation uncovered several chain restaurants marketing their food under different names.