Do you need help getting answers to a consumer problem? The Call Kurtis Team may be able to assist you.

Before writing us, try to resolve the issue on your own. Explain your complaint to the company, and try to work out a resolution with a supervisor.  If that doesn’t work, send a demand letter by certified mail with your expectations.  Document all interactions you have, listing dates and times of your call, what was discussed, and with whom you spoke.

The Call Kurtis Team helps with consumer problems dealing with services and purchases.  Except in extremely rare cases, we will not investigate business-to-business disputes, family law issues, criminal issues, landlord/tenant disputes, medical insurance or employment problems. The Call Kurtis Team also generally does not investigate cases that are already in litigation or mediation.

We receive a high volume of Automotive complaints involving dealerships and mechanics. Please click on our Car Problem Guide for assistance.

Please note:  By contacting us, you agree to participate in an on-camera news story, and may be interviewed. We receive thousands of calls and e-mails a month, and sometimes can’t get back to each person right away.  Please be patient, we’ll contact you as soon as possible.

If you’ve read and agree to these conditions, click HERE.

Comments (8)

    I followed all of the above directions and submitted my request and information on 8/19 and have not heard anything back from you. That was about 6 weeks ago. Am I still to wait until I hear?…or have I been “lost” . I am most anxious to have help with my situation with American Home Shield. Hoping to hear soon, Marlene Egerer 209 847-1178

  2. richard says:

    just wanted to let you know there is more to the real ID, if your married you will need to get a Registry of marriage…or if the name on your SS card is different then your license you’ll have to take care of that also, just a few things the DMV does not tell you, then you end up doing more running a round then what it is worth Thanks richard B

  3. Alan says:

    The idiot that that produced the outgoing messages on the phone numbers: 916-374-1475 and 916-374-1343 speaks so fast that he is barely understandable??? I had to listen to the outgoing message 7 times in order to understand the web-address he mentions???

  4. Ron & Diana McKenna says:

    I am asking for assistance in resolving a problem that a group of neighbors who live on the north side of Maita Circle, 95820, is having with the Sacramento City Unified School District. In April, 2019, The SCUSD relocated their transportation facility to 7050 San Joaquin Street. The south end of the lot backs up to a group of neighbors who live on the north end of Maita Circle.

    Every weekday morning when school is in session, sometimes as early as 5:30 am, neighbors are awaked with the loud, continuous honking and intermittent honking and beeping coming from the 100+ school vehicles that are doing safety checks. The noise level is carried up and over the 10′ monstrosity of a wall they built right next to our backyards. The backyards are small, so the noise is even heard in our homes. These noises continue on an intermitting bases until around 5:30 pm.

    I had a migraine headache last week, and I could not find a quiet place in my house where I could lie down without hearing the horns honking. This wall has even increased the local noises we had before they moved the project. We did not hear the freeway from Highway 50 before they moved next to us, and now it creates a roaring sound in the backyard.

    Residents are also concerned about the carbon monoxide emissions from the vehicles, and the particulates from the diesel buses. The school district refuses to do another noise study. They did one before the project was moved and before the fence was built, but has not done one since.

    We have gone to three board meetings and talked to the members about out concerns. I gave them an 8-page report at the last meeting explaining to them the areas of the Mitigated Declaration Report that we felt were misleading and a misrepresentation to the public. I also provided them articles that are showing how much damage to do to a person’s health: heart disease, strokes, atrial fibrillation, anxiety, tension, and depression.

    Two staff members have been over to our home to listed to the noise. They both agree that it is not acceptable, but there has not been any reduction in the noise level. It is very sad to think that the school district would have so little consideration for a group of residents that they would put in this facility that has such a negative impact on our lives. We are also concerned about the devaluation of our homes. The noise nuisance will have to be declared if and when anyone wants to sell their home.

    Any help that you can give us to help resolve this problem, is greatly appreciated!

  5. Bill Hutto says:

    is this true –
    Gavin Newsom did what we all expected. Instead of fixing our roads, he took the GAS TAX funds away and decided to dump the money on the HIGH SPEED RAIL!

    This BAIT & SWITCH is exactly what Sacramento Democrats promised wouldn’t happen.

  6. Gerry Ryden says:

    I was unable to complete the required info for a complaint because it was a robo call. The REAL problem is that I had no dial tone for at least 10 minutes after hanging the phone up following the robo call. I reported it on the do not call registry. Disabling phone service is something new. My brother had just passed away unexpectedly two days ago and our phone access is very important. Please investigate. Thank you.

  7. mark rinehart says:

    Social Security Number Usage
    Section 7 of the Privacy Act (found at 5 U.S.C. § 552a note (Disclosure of Social Security Number)) provides that:

    “It shall be unlawful for any Federal, State or local government agency to deny to any individual any right, benefit, or privilege provided by law because of such individual’s refusal to disclose his social security account number.” Sec. 7(a)(1).

    walmart wont register my card

    i refuse to give ss#

  8. Rita Wilson says:

    I have called the call Curtis line f submitted several forms filled out w/automated reply that they were receive & some one will contact me?!?
    Now it is 2020 & still NO response

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