another great pilot , Virgin is a great airline to fly with.I have flown many times and they treat you great.

If only they can get their fact straight! The engine failed because it exploded in mid-air! As a passenger on the flight, seated in row 16B, we saw the glow from the engine being on FIRE and the sparks flying behind the plane from the fire. It was the scariest moment ever! I saw my life flash before my eyes. Seriously. The captain was great and landed us safely, I give him that. The crew was great as well, but you can tell the panic in their voices.

It was one of the worst things anyone can experience while flying, but their customer service afterwards was not great at all. All we got was an apology, a 2 hour stay at a nearby inn, a refund of the flight, and a $150 credit for a future flight. That’s nothing compared to what I’ve just experienced through this flight! We didn’t even get FOOD! I’ve flown all my life, and thanks to this flight, I now get anxiety while flying.