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Call Kurtis: Producer Matt’s Favorite Stories of 2013

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WEST SACRAMENTO (CBS13) — This year was a busy one for Call Kurtis, and this week CBS13 is revisiting some of the most popular stories of the year.

This year, Call Kurtis tracked down an evasive business owner operating illegally, and dug into millions of public records to uncover some banks that foreclosed on families skipping out on property taxes. It also uncovered major appliance retailers charging customers for parts that were unnecessary.

Consumer-investigative producer Matt Schrader went undercover to track down an illegal business that wouldn’t return customers’ furniture — Coleman’s Upholstery of Roseville.

Customers claimed owner Jerry Coleman took their furniture and then stopped returning their calls for months.

“Is there a reason you’re doing business without a license?” Schrader asked when Call Kurtis tracked him down.

“I am doing [business with] a license,” Coleman said.

“You have a license, with whom?” the producer responded.

Coleman didn’t respond, but Call Kurtis learned he didn’t have a business license or the required registration with the state.

We began looking into Coleman’s Upholstery after Cindy Poonamallee complained she had paid him upfront to repair her chair, but she said he stopped returning her calls.

“I felt like a sucker,” she told CBS13.

That’s because in 2011 Call Kurtis did its first report how the same thing happened to Robert and Genevre Good.

“What took you so long to repair this woman’s chair?” Schrader asked.

“No comment,” Coleman replied.

In both cases, the customers ended up eventually getting their furniture.

Coleman is still is not licensed with the state, although his business phone number is still working.

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