Call Kurtis

Do you need help getting answers to a consumer problem? The Call Kurtis Team may be able to assist you. Click here to submit your issue.

Call Kurtis: Company Claimed My Windows Were Different From The Warranty I Have

He has a warranty in hand for his windows so how can they tell him, he has different windows?

9 hours ago

Call Kurtis: If Companies Record Your Phone Call, Can You Record Them Too?

After getting hit with a $1,676.92 early termination fee on her Verizon bill, Shannon Boisvert wanted proof, she was told by three different reps, she could cancel without any penalty over poor reception.

2013/06/18

Call Kurtis: The State Mistakenly Intercepted My Tax Refund And Raided My Bank Account

Just months before their Costa Rica trip, John and his wife, Ashley, got a letter from the Franchise Tax Board, saying their entire $531 state tax refund was being withheld, tied to an outstanding fix it ticket.

2013/06/12

Call Kurtis: USPS Claims Blank Space Is Signature Confirmation, Customer Says

LINCOLN (CBS13) — Diane Jay thought she had taken every precaution. “I did everything that they recommend,” the mother of seven said. Jay bought signature confirmation and insurance on the $1300 MacBook Pro she sold [...]

2013/06/11

Call Kurtis: Dream Hawaii Rental Turns Into Ultimate Vacation Nightmare

The family says the trip was the ultimate vacation nightmare. They couldn’t even find the place for two days. When they finally did, it didn’t look anything like the pictures, and they couldn’t stay there even if they wanted to.

2013/06/10

Call Kurtis: Bought Living Social Deal But Merchant Closed, Now What?

A Citrus Heights mom bought a Living Social deal. But when the company offering the deal went out of business and she couldn’t get a refund, it was time to call Kurtis.

2013/06/07

Call Kurtis Investigates: State Can Keep Your Unclaimed Money Under Bill Meant To Close Loophole

A bill meant to make sure money you may have forgotten about would end up back in your hands, may not fully solve the problem exposed in a Call Kurtis Investigation.

2013/06/06

Call Kurtis Investigates: Rental Car Companies Charging Customers Wrong Sales Tax

More than two months after the City of Sacramento raised its sales tax, a Call Kurtis investigation finds some businesses outside the city are overcharging.

2013/06/05

Call Kurtis: Punishment For Window Coverings Company Owner Accused Of Taking Customers’ Money

The owner of a Sacramento window coverings company exposed in a Call Kurtis investigation is facing punishment.

2013/06/04

Call Kurtis Investigates: Sacramento Recycling Center May Be Shortchanging Customers

From inaccurate scales to not properly paying customers, about one in five recycle centers in Sacramento County has been cited in the past two years, a Call Kurtis undercover investigation has learned.

2013/06/03

Call Kurtis: Insurance Company Won’t Respond To My Claim!

Jerry Hopponen bought trip insurance to cover any unexpected medical costs on his seven-week cruise, but he didn’t think getting his medical bills reimbursed would be such a challenge, he said.

2013/05/31

Call Kurtis: I’m Not The Mattress Store, Stop Calling My Phone!

He says he gets daily calls for people, asking for prices on mattresses. He called Kurtis when he learned his phone number was displayed on a billboard for a Sacramento mattress store.

2013/05/31

Listen Live!