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Call Kurtis: Saving Money On Service Calls

Many companies now charge service fees to send a technician to repair your phone, Internet or TV service, but a Rocklin grandmother thought her $149 charge from AT&T was ridiculous.

CBS Sacramento–04/17/2012

CK- wireless contracts

Call Kurtis: How To Ditch Your Cell Contract Without Paying Hefty Fees

Looking to get out of your cell phone contract without paying those hefty early termination fees? We call on Kurtis Ming with how to ditch your contract without paying a penalty.



AT&T Gives Up Appeal, Pays Small-Claims Litigant

AT&T is giving up on appealing an $850 award won by an iPhone user in small claims court, and is sending him a check.


data diet

Call Kurtis: Using Too Much Data Usage Can Slow You Down

It’s amazing how much smartphones can do these days. But if you do too much online, you could face fees or slowed down service.


When he repeatedly was overbilled by AT&T, Bill Anderson called Kurtis. (credit: CBS13)

Call Kurtis: What Do I Do When My Phone Company Doesn’t Listen?

An 81-year old Sacramento man says each month, AT&T double-charges him. When they wouldn’t stop, he called Kurtis.


(credit: CBS)

Suspect Arrested In Overnight Business Break-Ins

SOUTH SACRAMENTO (CBS13) – A suspect has been arrested in connection with a cell phone store break-in in South Sacramento overnight. Someone smashed in the front door and window of an AT&T store on Meadowview […]


Call Kurtis, AT&T Holes

Call Kurtis: Can Utility Companies Dig On My Property?

A Yuba City woman says the phone company left a big hole in her driveway and brown patches on her lawn. When she couldn’t get them fixed, she called Kurtis.



Call Kurtis: Do I Have to Pay Early Termination Fees?

Priya Prikita is ready to start a new life. After her wedding, Prikita moved from her old apartment in San Mateo into a brand new Antelope home with her new husband. “It’s our first home,” […]


at&t t mobile

Government Sues To Block AT&T, T-Mobile Merger

The Justice Department filed suit Wednesday to block AT&T’s $39 billion deal to buy T-Mobile USA on grounds that it would raise prices for consumers.


Call Kurtis Emergency Alert

Call Kurtis: They Disconnected My Emergency Alert

Emergency alert buttons can mean the difference between life and death. When a Cameron Park man switched phone service, his button was disconnected. He called Kurtis Ming after being told it would take a couple weeks to get fixed.



Call Kurtis: They Gave Away My Phone Number!

Almond said mistakes can happen when phone numbers are transferred from one company to another, a process known as “porting.” In this case, however, Bockius wasn’t trying to switch to Comcast — but somehow her number had been reassigned.


An Apple iPhone 3GS (Frederic J. Brown/AFP/Getty Images)

Apple Starts Selling Unlocked iPhones In U.S.

Apple is selling “unlocked” iPhones in the U.S. for the first time, allowing owners to switch carriers to a limited extent.