DON'T FORGET: Measurable rain means no watering for two days. Adjust your sprinklers accordingly.

Call Kurtis

timeshare tactics

Call Kurtis Investigates: Mexican Timeshare Nightmare

Pete and Sue High of Auburn say they were approached while shopping in town. The man offered them $450 to attend a ninety presentation at the luxurious Puerto Bahia Villas and Spa. “That was the start of the nightmare,” Pete said.



Call Kurtis: People Around The World Say Their Pictures On The Cloud Vanished

Companies are offering up space to store pictures and videos that you can access from almost any computer or phone. But, how do you know if those prized memories will be there when you want them?


gift card

Call Kurtis: Can Prepaid Cards for Services Expire?

Shannon Carlson of Natomas wondered if this applied to prepaid cards for services too. She brings her daughter to indoor playground Climbaroo in Natomas which normally costs between eight and ten dollars a visit. Shannon bought what is called a Joey’s VIP Play Pass which allowed ten visits for $60. However she noticed the card had an expiration date after six months.


fixed recall

Call Kurtis: Consumer Groups Fighting Bill That Discloses Recalled Cars

She was even more surprised to learn, the law does not specifically bar dealerships from selling used cars with open recalls. Consumer advocate Rosemary Shahan has spent years trying to get laws passed forcing dealers to make the repairs.


subscription billing service

Call Kurtis: I Paid To Renew A Magazine, Where Is It?

When a notice of renewal from Subscription Billing Service showed up in the mail, Ron paid it by sending them a check for $89.95. But, he said the magazine stopped being delivered.



Call Kurtis: Pharmacists Concerned Employer Pressure Leads to Prescription Errors

CBS13 has learned the California Board of Pharmacy has fined pharmacies a thousand times in the past two years for prescription errors.


self loading

Call Kurtis: Moldy Front-Loading Washing Machines Subject Of Class Action Suits

It’s helped tackle dirty laundry, using less energy, less water, and less detergent. However, front-load washing machines may be triggering more service calls, more trouble, and more lawsuits than manufacturers ever expected.


defend you

Call Kurtis Investigation: Can Websites Fight Traffic Tickets?

Rick was trying to beat a red light, but the traffic ticket he received in the mail shows he did not. So, he turned to, a website that claimed it has “…helped more people successfully contest and dismiss their traffic ticket than any other company.” But Rick had doubts, wondering if websites like Ticketbust can really defend you.


moving truck

Call Kurtis: Why Am I Being Charged For 2 Trucks For 1 Move?

They charged her $450 for a small van to drive her stuff from the street to her apartment several hundred feet into the complex.


seniors stiffed

Call Kurtis: Seniors Left Without Refunds After Canceled Reno Bus Trip

Two days before the December trip, hundreds of senior citizens found out their Reno bus trip would not happen. The trip company, Golden Gate Tours canceled without a reason.



Call Kurtis: Is Walmart Cheaper Than Sam’s Club?

Buying a backyard play structure for her kids, online shopper Megan Gallagher Nelson noticed Sam’s Club where she’s a member wanted $324. She wasn’t happy to find sister company Walmart selling the same exact structure for $252, a difference of $72.



Call Kurtis: Ethiopian Adoptee Now Grown Up Can’t Get U.S. Passport

Mary Hunt was adopted from Africa when she was 18-months old and deemed an American citizen by the courts, but she can’t get an American passport.