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Call Kurtis

sprint bad service

Call Kurtis: Viewer Fed Up Over Spotty Sprint Service During Upgrades

Viewer Erin Stover says her cell service started getting spotty a year ago. She says some calls just won’t go through and she’s experienced up to three dropped calls a day.

09/25/2014

call kurtis

Call Kurtis: The Spa Won’t Let Me Use My Gift Certificate

Despite California’s law that says gift cards don’t expire, a college grad learned she could not use her $75 gift certificate to a Sacramento spa she’s enjoyed.

09/15/2014

Google

Call Kurtis: Google Has My Financial Aid Money And Won’t Give It Back

Alex transferred all his financial aid into Google Wallet, a mobile payment system. Then, without warning, Google Wallet closed his account and Alex was cut off from his money.

09/05/2014

identity theft

Call Kurtis Investigates: How Easy Is it To Find Answers to Your Security Questions?

CBS13 ran an experiment, inviting two victims of identity theft to our station, where we asked which security questions they are asked the most. Luanne and Leah both said they’re commonly asked their mother’s maiden name and their birth date. We managed to pull up those answers online for each of them in just seconds.

08/25/2014

davis bride

Call Kurtis: My Fiancé Died And Wedding Venue Owner Refuses To Refund My Wedding Deposit

In January, Amanda’s fiancé, Bryson, was killed trying to cross I-80 after his car broke down. CBS13 was on scene the day of the tragic accident.

08/14/2014

home warranty kurtis

Call Kurtis Investigates: Home Warranty Company Operates Illegally in California

Ernie Hills of Sacramento says when his stove quit working, Colonial Home Warranty offered him a $35 buyout, saying the expensive part wasn’t available.

07/14/2014

fire tax refund

Homeowners Getting More Than $1.3 Million Back After CBS13 Call Kurtis Investigation

Metro Fire admits wrongly collecting more than $2 million in taxes since 2005 from 3,800 Rancho Cordova property owners, even though they live outside the fire district.

07/08/2014

Interest rate

Call Kurtis: Company Messed Up My Refi — Where’s My Money?

Leah Prior’s lender agreed to lower her interest rate four years ago but now realizes her balance is about $10,000 higher than it should be.

06/02/2014

Fico scores

Call Kurtis: Discover FICO Scores Called Into Question

Credit Expert and Author of “The Road to 850″ Al Bingham says he’s never seen a perfect FICO score. Bingham who is also a loan officer pulled Craig’s Classic FICO score, and found it was 812. Moegel also purchased his credit score in early May through MyFICO.com and found it was 777.

05/19/2014

Mugshot extortion

Call Kurtis Investigates: Mug Shot Extortion

Never charged with a crime, people across the country are finding their mug shots on the web and some web sites are demanding money to take them down.

05/06/2014

A man identifying himself as Enrique Garcia speaks to consumer investigator Kurtis Ming after DMV issued him a citation.

Call Kurtis Investigates: Illegal Car Flippers Selling Dangerous Vehicles

Flipping cars is illegal without a dealers license, but a Call Kurtis undercover investigation reveals it’s happening all across the state.

04/24/2014

Lien

Call Kurtis Investigates: Unlicensed Contractor Places Lien On Home For Unfinished Work

In this case, not only did this contractor take on this job illegally, but he laid out the proof he broke the law by filing a lien against our viewer’s home.

03/13/2014

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